When will I receive my items if I order today…
Order with confidence today and we will dispatch your items within 24hrs, Mainland UK delivery takes 2 - 5 working days for all in stock items.
we will ask DPD to notify you a delivery time via email / text message. Delivery delays can happen due to unforseen events, DPD will notify you if this is going to happen and a redelivery can be arranged.
Large Item & Fragile Item Delivery from £15.00
Delivery is free when you spend over £195.00 today,
Large, heavy or fragile items will be delivered by our selected courier service. Delivery costs from £15.00 available to the UK mainland only, we will however absorb this cost when you spend over £195.00 today, all in stock items are dispatched with 48 hours and can takes 1-3 weeks for delivery.
When you order, our customer services team will pass your order details to Pallet delivery team who will be in touch to arrange a convenient time for delivery.
Please make sure the item will fit into the room and also make sure doorways and hallways on the way are wide enough for it to pass.
*Next Day Delivery - Orders are dispatched with a cut off period of 13:00 daily to ensure they reach you in the timescale required, items ordered after 11am will be dispatched promptly on the next working day, Saturday & Sunday is not classed as a working day with the courier service network. Orders placed prior to 13:00am on a Friday will be delivered on the following Monday.
All pre ordered items are stated with an estimated arrival date, The blue "Add to Cart button will read "Pre Order Today" We will keep you up to date and notify you every step of the way, alternatively reserve your item by contacting us today, dates and times stated are normal working days.
For more information please see our delivery page or contact our customer service team on 0344 567 2400 or via email email@example.com.
Returns and Refunds
We want you to be delighted with every purchase from The Farthing, we've made our returns policy easy and stress free. If for any reason you are unhappy with your purchase, return it to us in its original, unused, saleable condition and repacked in the original packaging to our address on our returns page or contact us via email (firstname.lastname@example.org) or Telephone us 0344 5672400 and we can arrange a courier to collect from you at your convenience. All delivery damages will be required to be boxed as they arrived, failure to box an item ready for collection can incur additional charges by our couriers DPD. Items will be required to be packaged as they arrived as the packaging will be inspected, we cannot exchange of swop over unboxed items, we hope you appreciate this, Delivery damages must be reported within a 24hr window from time of delivery, unfortunately we cannot be held responsible outside this window.
We require you to be responsible for the cost of returning an item to us where you have changed your mind, not to your liking or the wrong size / item purchased.
For more information visit our full Returns page, We require you to be responsible for the cost of returning an item to us where you have changed your mind.