Help Center

Frequently Asked Questions

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How do I contact your customer services team?

My payment card has been refused when placing my order, what should I do?

How do I place an order?

When will my items be delivered?

How do return my Item?

I would like more information on a product

How can I track my order?

Can I change my delivery address once my order has been placed?

Can I order an item that is temporarily out of stock?

How do I use my promotional code?

I would like to purchase an item as a gift, will the price be displayed on the invoice?

How long is a Gift voucher and a Credit note valid for?

The price has changed since I purchased my product. Will you refund me the difference?